Terms & Conditions
Pricing Policy:
MINIMUM ORDER $20.00 *
* Items located between broken lines on the general price list may be combined for quantity pricing.
Broken Case Lots:
Broken case charge is $10.00 per order. For individual item pricing see single item price list.
Payment Terms:
Net 30 days on established accounts. All others are cash with order or COD. To open account, please submit bank reference and three current trade accounts.
Shipping Terms:
FOB/Factory. All merchandise is shipped pre-paid and added to invoice, unless order specifies otherwise.
Damaged or Short Shipments:
Check carton for obvious damage before signing freight receipt. Any damage must be noted on freight bill of lading and filed with carrier. If shipments are accepted by customer from UPS, damaged claims must be filed with UPS. If shipments upon delivery are rejected by customer, Aeon will file claim.
Return Policy:
No merchandise will be accepted for return or exchange without authorization. Please call Aeon customer service for return authorization number. Return merchandise must be shipped via prepaid freight. No freight collect will be accepted.
Product returned must be adequately packed to ensure that damage is not incurred during return shipment. Styrofoam peanuts DO NOT provide adequate protection from items moving inside a box during shipment. A more protective medium such as bubble wrap should be used to protect the items during shipment. Aeon is not responsible for items damaged during returned shipments and can not issue credit for items damaged during returned shipments.
Be sure to write the return authorization number on the outside of the package.
NO REFUND or EXCHANGE WILL BE GRANTED AFTER 30 DAYS FROM DATE OF INVOICE or WITHOUT RETURN AUTHORIZATION NUMBER. RETURN MERCHANDISE WILL BE SUBJECT TO A 20% RESTOCKING CHARGE.
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
3% added to all credit card transactions
